Designed the Maturix toolbox onboarding

Maturix toolbox QR onboarding cards
Summary
Maturix was launching a shared toolbox for enterprise customers: a reusable kit of sensors, thermocouples, and tools built to travel across multiple projects and site teams. I designed a set of plastic QR cards from scratch to ship inside every toolbox as a permanent onboarding reference.
Role
Graphic Designer
Methods
Print Design · Physical UX

Challenge

The toolbox moves between projects and teams. Every time it arrives on a new site, someone is encountering it for the first time. Paper inserts would not survive repeated use in field conditions. The cards had to be durable, immediately scannable, and usable with no prior context.

Process

I mapped the actions where a new user was most likely to need guidance: getting started with the hardware, getting started with the software, reusing cables, restocking cables, and accessing the help centre. Each card carries a single action, a QR code linking to the corresponding Maturix YouTube video, and a short URL as a fallback.

The cards are plastic, sized to sit flat inside the toolbox lid. I designed them in Illustrator and InDesign and managed the full print production with an external print company.

Toolbox QR cards

Outcome

Any site team opening the toolbox has a direct path to video onboarding without a manual or a support call. The cards stay in the kit, so the onboarding is available for every project and team that uses it across the lifetime of the toolbox.